General FAQ
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From the moment you arrive, we focus on creating a luxury experience—not just a service. Your visit begins with a personalized consultation to understand your goals, followed by a custom plan designed specifically for your hair. You can expect expert care, a relaxing atmosphere, and results that leave you feeling confident and empowered.
Our team works out of a large salon suite located within Phenix Salon Suites. Please note: while we do everything possible to ensure your comfort, we do not have control of the air conditioning, and the salon tends to run on the cooler side—so you may want to bring a light sweater or jacket.
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Absolutely! Hair by Dannielle & Co. is proudly LGBTQIA+ owned and woman-owned. We offer gender-neutral pricing on all of our services and provide a welcoming, judgment-free environment for every guest. Our salon is committed to being a safe space for all, and we’re also listed on community-friendly locators such as Everywhere Is Queer and Strands for Trans.
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Our pricing is the same for everyone, regardless of gender. Instead of charging differently for “men’s” or “women’s” services, we keep things simple and inclusive—each service has one set price no matter who books it.
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At Hair by Dannielle & Co., the safety of your children and the comfort of all our guests are very important to us. For this reason, children are only permitted in the salon area if they are receiving a service.
For safety and insurance purposes, no child under the age of 8 may accompany you while you are receiving a service. Our team is not able to provide childcare, and we cannot guarantee a child’s safety in a professional salon environment where sharp tools, hot equipment, and chemicals are in use.
While we love children, we also want to maintain a relaxing atmosphere for all of our guests. We sincerely appreciate your understanding and cooperation in helping us provide a safe and enjoyable experience for everyone.
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We understand that life happens! That’s why we offer a 15-minute grace period if you’re running late to your appointment.
If you arrive within that time and we can still give you the full service, we’ll be happy to do so.
If you arrive more than 15 minutes late, we’ll do our best to accommodate you, but your appointment may need to be shortened or rescheduled.
If we’re unable to reach you and you arrive more than 15 minutes late, a 75% service fee may apply. (We do make exceptions for true emergencies.)
For first-time no-shows, we waive the fee, but we’ll go over our cancellation policy with you so you’re aware moving forward.
We appreciate your understanding. it helps us respect the time of both our stylists and our other clients!
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For the comfort and safety of all our guests, we do not allow pets inside the salon. The only exception is for service animals, as defined by the Americans with Disabilities Act (ADA). Service animals are always welcome.
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We require at least 48 hours’ notice for any cancellations or changes. Appointments canceled with less than 48 hours’ notice will be charged 50% of the booked services to the credit card on file. Same-day cancellations or missed (“no-show”) appointments will be charged 75% of the booked services.
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Gift Certificates cannot be redeemed for cash. Gift Certificates are non-refundable. The value of a Gift Certificate will not be replaced if lost, stolen, destroyed, altered or used without your permission. Gift Certificates must be presented at time of service. Gift Certificates should be used within one year of purchase date.
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Retail Products
Retail products may be exchanged with an original receipt within 14 days. We do not offer refunds or apply credit toward services for returned merchandise.Hair Extensions
Because extension hair is a special-order, hygienic product, it is not eligible for return if opened or removed from its original packaging. Only unused, unopened, and sealed hair may be considered for return, and the client is responsible for all shipping costs and any applicable fees.
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We reserve the right to change prices and services at any time without notice. For your convenience, we accept all major credit cards, cash, Venmo, and Zelle. Please note, we do not accept personal checks.
Hair Extension FAQ
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Great Lengths stands apart because of its commitment to both quality and ethics. Their hair is 100% ethically sourced, ensuring full traceability and respect for the communities involved. Great Lengths is also a certified B-Corp, which means they meet high standards of social and environmental responsibility, transparency, and accountability.
In addition, Great Lengths holds a patent for their keratin bonds, and their application machines are uniquely designed to protect the integrity of your natural hair during every service. This combination of ethical practices, innovation, and care makes Great Lengths one of the most trusted luxury extension brands in the world.
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Hair extensions are a cosmetic procedure and should only be applied to healthy hair. Hair must be at least 5cm in length, though ideally 8cm or longer to ensure comfortable and discreet attachments. There are some medical conditions that may make a minority of clients unsuitable for extensions. Suitability is discussed during a consultation with a Great Lengths Certified Stylist – these are always free and no-obligation.
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Extension pricing varies depending on your hair goals, the method used, and how much hair is needed. Here’s a general idea of what to expect:
Volume Sets: $400 – $900+
Perfect for clients who love their length but want more fullness and density.Lengthening Sets: $1,500 – $3,000+
Designed for clients who want to add significant length as well as volume.
Because every head of hair is different, the exact price will be determined during your consultation. This ensures we select the right method, length, and amount of hair to achieve your desired look while keeping your natural hair healthy.
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A consultation is the most important first step in your extension journey. During this time, we’ll carefully look at your hair and talk through your goals so we can determine the best method, length, color, and amount of hair for you. This ensures that your extensions not only look beautiful but are also safe for the health of your natural hair and last as long as possible.
Because extension hair is custom-ordered for each client, we don’t keep a large stock in the salon. The consultation allows us to place the perfect order tailored just for you, so everything is ready when it’s time for your application.
Think of it as building the foundation. With a proper consultation, you can feel confident your extensions will blend seamlessly, feel comfortable, and give you the longest wear possible.
For a deeper look into why this step matters so much, watch our video below.
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Many extension brands advertise “K-Tips,” but in most cases these are made with glue or silicone polymers—not true keratin.
Great Lengths Keratin Fusion is different. It uses the only true keratin bond on the market, backed by patented Great Lengths technology. This bond is designed to mimic the natural structure of your own hair, allowing it to expand and contract as your hair gets wet and dries. The result is a more natural feel, greater comfort, and healthier, longer-lasting wear.
In short: K-Tips are typically glue or silicone, while Great Lengths offers the only patented keratin technology—created specifically to protect your hair and deliver the best results.
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You can be assured that Great Lengths’ Pre-Bonded and Tapes have been scientifically proven not to cause damage to healthy hair when applied correctly and maintained properly. The key to a successful, damage free application lies in the details of the application. There is no “cookie-cutter”, “one size fits all” application technique, as each client has different hair conditions and desired results that must be considered. The skill level of the stylist is crucial for a damage-free application and this is why Great Lengths Certified Stylists are the most sought after by extension clients worldwide.
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No, your stylist can apply as few extensions as you need to achieve the look you want. Hair extensions can also just be applied to a specific area, such as at the sides. The possibilities are endless.
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Timing depends on the method chosen and your current vs. desired density and length. Timing for extensions can range from 60 minutes to 9 hours. During the consultation, your stylist will be able to advise you on estimated application time.
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Great Lengths Pre-bonded can last up to 6 months if well maintained and depending upon the type of application performed (i.e. lengthening, volumizing, etc.). GL Tapes last about 4 – 6 weeks but can be re-used up to three time.
Both removal timeframes are dependent upon the state/condition of the client's natural hair and their lifestyle. -
Great Lengths Service cost can vary greatly from client to client because each is truly a custom service. There are also many GL application options to be considered, such as lengthening, full volumizing, zonal volumizing, dimensional color work or special needs applications.
During the consultation with your stylist you will receive the most accurate answer, based upon the state of your natural hair and desired result. -
Great Lengths extensions are made from the finest human hair because it behaves like your own hair and offers a more natural look. This means that our hair extensions can be treated in just the same way as your own hair: can be styled using heated tools, as well as professionally coloured and permed. They are also suitable for most lifestyle activities including swimming.
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The term “Remy” defines hair that, within the same strand, is all in the same direction from the roots to the ends. All Great Lengths hair is classed as Remy. The main benefits are that the hair is easier to maintain, less likely to knot and blends well.
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The most important rule of hair extension maintenance is brushing. Regardless of the brand or method, daily brushing is essential to prevent tangling or matting. We naturally shed over 100 hairs a day, and with extensions those shed hairs become trapped at the attachment points. If they aren’t brushed downward, they can build up and cause matting or damage.
Because all Great Lengths hair extensions are made from the finest human hair, your care routine will be very similar to caring for your own natural hair. The key differences are:
You may need to wash your hair less frequently.
Hair must always be dried after washing to protect the bonds and attachments.
Extensions require more regular brushing throughout the day to keep them smooth and healthy.
With proper care, your extensions will remain beautiful, comfortable, and long-lasting.
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Great Lengths hair extensions must always be removed by one of our certified stylists.
For GL Pre-bonded, the stylist will use a specially formulated Great Lengths removal gel. When applied, this gel gently breaks down the bonds and your stylist will use a removal tool during this process, allowing the extensionist to slide the bond down your own hair with no damage caused.
GL Tapes are removed by using the specially formulated GL Tape removal spray, which breaks down the adhesive strip between the two sandwiches, meaning your stylist can remove without causing any damage. -
Once you have had your extensions removed, your hair needs to be washed and conditioned to clean away any residue from the removal gel or spray.
If you have maintained your extensions well, there will be no damage, and you may find that your natural hair has grown more quickly than usual. -
Yes, it can be coloured or tonalized. Your stylist will be able to advise you on what is possible and what results you can expect to achieve.
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The extensions are modulated so that the hair falls naturally. If you like to wear your hair tied up, please inform your stylist, they will work your hair extensions so that they are not visible even with tied hair.
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Yes, Great Lengths hair extensions suit most lifestyles, however, we recommend to avoid daily or frequently repeated swimming, particularly in seawater and chlorinated water, and excessive sauna and steam room use, as these activities may affect the lifespan of your GL Pre-bonded or GL Tapes. A great tip to try after these activities is to use diluted Great Lengths Anti Tap Water solution to restore your hair and scalp to its natural pH balance.
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You can use the Salon Locator to search for Great Lengths certified salons and stylists in your area.
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At Hair by Dannielle & Co., we proudly specialize in Great Lengths extensions, the global leader in ethically sourced, luxury hair extensions. As certified Great Lengths stylists, we offer:
Cold Fusion – Applied with ultrasonic technology, this method uses the patented Great Lengths keratin fusion bond without heat for a gentle, long-lasting result.
Thermal Fusion – A traditional method where the same patented keratin fusion bond is applied with precision heat for a secure, customizable finish.
Tape-Ins – Lightweight and reusable, perfect for fine hair or quick transformations.
We also offer additional solutions to meet a wide variety of needs:
Combline – Seamless, micro-thin application that blends naturally.
Invisible Beaded Extensions – Hand-tied for added length and volume.
Bellami Volume Wefts – Full, voluminous wefts for dramatic transformations.
Hair Talk Toppers – Designed to add coverage and fullness in thinning areas.
Not sure which is best for you? Book a commitment-free consultation with one of our certified stylists. Together, we’ll create a personalized plan tailored to your unique hair goals, lifestyle, and budget.
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Yes — you can safely style your extensions with curling irons, flat irons, and other hot tools. To protect both your natural hair and your extensions:
Always apply a professional-grade heat protectant before styling.
Keep your hot tool at least 1 ¼ inches away from the attachment site to prevent damage to the bonds or tapes.
Following these guidelines ensures your extensions stay healthy, secure, and beautiful.
Color FAQ
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At Hair by Dannielle & Co., we use only professional-grade products to deliver consistent, beautiful results. For permanent colors, toners, and bleach, we trust Schwarzkopf Professional, known for its reliability, advanced technology, and long-lasting results. For vivids and fashion colors, we use Pulp Riot, a top choice for creating bold, vibrant, and customizable looks.
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At Hair by Dannielle & Co., we want only the best for your hair. Schwarzkopf follows Europe’s stricter haircare guidelines, which means their formulas are safer and higher quality than many options available in the U.S. Their innovative color line is renowned for delivering incredible gray coverage, consistent and beautiful shades, and long-lasting shine. With Schwarzkopf, we can ensure your color looks stunning while keeping your hair healthy and strong.
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When it comes to bold, creative color, Pulp Riot is our go-to. Their vegan, cruelty-free formulas are gentle on the hair while delivering ultra-bright, long-lasting shades. The pigments fade true-to-tone, so your color stays beautiful even as it softens. With a wide range of vibrant hues and endless mixing possibilities, Pulp Riot allows us to fully customize your look while keeping the health of your hair our top priority.
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We offer three different highlight services so you can choose the look that best fits your style and maintenance needs:
Face Frame Highlight – Focuses on the front and top sections of your hair, brightening around your face for a sun-kissed effect.
Partial Highlight – Covers from the ears up and all the way around, adding dimension through the crown and sides without coloring your entire head.
Full Highlight – Applies highlights throughout your entire head for maximum brightness and an all-over dimensional look.
All of our highlight services include Olaplex to protect and strengthen your hair, as well as a toner to ensure your color is beautifully balanced. If you’re unsure which service is right for you, we’re happy to provide a complimentary color consultation to help you decide.
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No — all services at Hair by Dannielle & Co. are booked à la carte. A blow-dry is not automatically included with any color service.
If you’d like a blow-dry after your color appointment, please be sure to book it as an additional service when reserving your appointment.